Payment Policy

Payment and cancellation policy
Individual Travelers 10 persons or less

10 % of total bill must be paid by bank transfer upon reservation confirmation as a Reservation Guarantee + the 5 % Bank commission, Sakura Travel will not charge this amount unless there is a cancellation or the client does not show up.

Except peak period from 22/12 till 07/01 & Eastern holidays must be revised with your tour operator upon confirmation of your reservation by correspondence.

The invoice payment will be 90 % in Cash In USD$, GBP or Euro upon arrival to Egypt the official document will be provide it to clients upon arrival.

Groups 15 persons or more: 
25 % must be paid on confirmation by bank transfer.
25 % 21 days prior to the arrival date.
50 % the rest of amount will be paid upon arrival in cash only in USD$, GBP Or Euro.

Money transfer information: 
Bank Money transfer: (bank transfer must be done at least 3 weeks before arrival date)
Money to be sent to the following bank account with the bank charges from your end paid in full.

Sakura Travel Bank account
Account Name: Sakura Travel
Bank Name: Egyptian American Bank
Address: Giza Branch, Egypt
Swift code: EAMDEGCXXX
Account Number: 492869

Important note: Please send to Sakura Travel a copy of the transferred money receipt by fax to Number: – (+ 202-527 2270.) This will enable our staff to follow-up with the bank. The bank transfer fees should be paid by your side.
Cancellation policy:
Individual Travelers
20 days before arrival date no cancellation fees.
19 days before arrival date 10% of total bill will be charged as cancellation.
Except peak period from 22/12 till 07/01 & Eastern holidays must be revised with your tour operator upon confirmation of your reservation by correspondence.
Groups
30 days before arrival date no cancellation fees.
29 days before arrival date 25% of total bill will be charged as cancellation fees.
15 days before arrival date 50% of total bill will be charged as cancellation fees.
100 % will be charged as a cancellation fees in case of no show.

Cancellation policy for train tickets:
48 hours prior to train departure no cancellation fee.
Less than 48 hours prior to departure a no refund policy applies.
All Confirmation and Cancellation MUST BE IN WRITIN